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412 terms · 68 articlesFilter by line:AllCarHome and contentsLife, travel and other
Four moments, in the order people arrive
I just got a letter
Renewal, amendment or a request for information — and a deadline you can't find.
14 articles
My premium went up
The price changed, the cover didn't, and no reason was given.
Why an 18% rise is possibleComparing two schedules line by lineWhat your no-claims discount protects
11 articles
I need to file a claim
Something happened and the form asks questions the policy answers.
Deadlines for reporting damageEvidence insurers actually acceptWhat “betterment” means on a settlement
19 articles
I'm buying my first policy
Comparing quotes that look identical and aren't.
9 articles
Newest guide
Understanding your car insurance policy
Seven chapters, front page to exclusions, each built on a real section of a real policy.
…the Insurer's liability shall be reduced by the amount of the Excess applicable to each and every claim…
Glossary
412 insurance words, in plain language
ExcessThe first part of any claim you pay yourself
UnderinsuranceInsuring for less than the real value, so payouts shrink
IndemnityBeing put back where you were, not better off
Waiver of recourseThe insurer gives up its right to reclaim from someone